Run an extra manual regeneration cycle for about two hours to rinse out any bleach or vinegar residue. Press the up and down arrow keys to set the hardness setting. Water Softener Cleanser. If the appliance does not work, replace the power outlet. Most likely, the brown water leaving your faucets is caused by high sediment levels in your water source or by old, corroded plumbing in your home. Perhaps too much water isnt one of the water softener problems youre dealing with perhaps your brine tank doesnt have enough water. Press and hold the program button until the screen starts flashing the model code. Add 3 to the hardness level for every ppm of iron. Extend your warranty. Range & Oven Parts. To amend a float tank thats too high, follow the instructions in your user manual to set the float valve to a lower level. Water Softener Cleanser, Sign-up for special offers Otherwise, you will end up damaging your septic and sewer systems, water pipes, hair, skin, and teeth. bvseo-msg: HTTP status code of 404 was returned. Your demand for softened water might be too high for the systems capacity, resulting in improper regeneration of the beads in the resin tank. The most common things to go wrong with a water softening system are constant draining, too much water in the brine tank, salt bridges and mushing, sediment build up in the salt tank, and clogged resin. This will tell you what all the error codes mean and how to resolve them. $29.91. Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. Turn the middle valve clockwise and turn the outer valves counterclockwise to put your softener into service. The most common issue with water softener venturi valves is that they get dirty and need to be cleaned. You will also notice a white residue on the utensils, sink, and tap handle when the water dries. Theres a lot that goes into setting up a water softener for the first time, and a lot of potential mistakes to make. with Whirlpool Setting the iron level will help the softener adjust cycle times to compensate for water-containing iron. First, check if there is an error code on the screen. If youre dealing with a major leak, shut off your water supply as soon as you can and call a plumber to help you detect the problem. View the user manual below for more details. Water Softener Cleanser, Sign-up for special offers Like all appliances, water softeners are prone to malfunctioning from time to time. Water Softener Cleanser. Water softeners are smart machines, but because theyre computer-based, the smallest issue can prevent them from operating properly. Replace & run manual regen cycle, Regeneration cycle delayed or stuck continuously running, Brine solution not being drawn to resin tank, Remove clog in brine tank, brine line or injector, Check control head settings or replace broken switches, Install booster pump upstream of the system, Check manual and follow instructions to set valve lower, Remove and flush the line. Amend the settings and fix or replace the switches as necessary. I All rights reserved. I Replace the clip and try the buttons. If youre not sure of the cause of your brown water, it wont hurt to sterilize your softener to eliminate any potential bacteria buildup. brinedraw during recharge, highpressures may cause inner, psi.Add a pre ssure reducing valve in the supply pipe to the, softener,if daytime pressure is over 100 psi. The best way to prevent dirt in the salt tank is to not use dirty salt. You should also hear the softener regenerating when its scheduled to do so, and the softeners output pressure should be the same as your usual water pressure. However, one of the most common water softener problems is too much water in the brine tank. water softener (25 pages), Self cleaning full stainless hidden bottle water cooler with led indicators (21 pages), Self-cleaning hot & cold hidden bottle-water cooler (17 pages), Manual will be automatically added to "My Manuals", Programming the Water Softener (Model Whes20) Customizing Features / Options, Programming the Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Programming WHES30 & WHES33 Water Softener, Programming the Water Softener (Models WHES30 & WHES33) Customizing Features / Options, WHES30 & WHES33 Customizing Features/Options, Water Filtration Systems Whirlpool WHES30 Installation And Operation Manual, Water Dispenser WHIRLPOOL WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Performance Data Sheet, Water Dispenser Whirlpool WHES3T Installation And Operation Manual, Water Dispenser Whirlpool WHES40 Installation And Operation Manual, Water Dispenser Whirlpool WHES48 Installation And Operation Manual, Water Dispenser Whirlpool WHES45 Installation And Operation Manual, Water Dispenser Whirlpool WHESCS Installation And Operation Manual, Water Dispenser Whirlpool WHES Series Installation Instructions Manual, Water Dispenser Whirlpool WHES18 Description, Installation And Operation Manual, Water Dispenser Whirlpool 8LIECH-SC-SSS-5L-W User Manual, Water Dispenser Whirlpool 8LIECH-SCSSFP5W User Manual, Page 3: Specifications & Performance Claims, Page 10: Install Salt Storage Tank Overflow Hose, Page 12: Programming The Water Softener (Model Whes20) Customizing Features / Options, Page 13: Whes20 Customizing Features/Options, Page 15: Programming The Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Page 16: Whes30 & Whes33 Customizing Features/Options, Page 22: Automatic Electronic Diagnostics. Dimensions are for planning purposes only. E1: Control board does not sense motor movement. The problem might be the Venturi valve! You can also open the bypass valve to let water into your home without going through the softener. Check the amount of salt on the display screen. WebTutorials and Troubleshooting | Whirlpool Water Solutions Home > Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up Want a copy for yourself? Bypass valves allow the user to turn off the water to the softener for maintenance when necessary but still have hard water in the house. Note: A lot of people assume that their water softener isnt using salt when it actually is. When you run into a problem with your Whirlpool water softener that you don't know how to fix, rather than losing time waiting for customer service (or spending money on a technician), attempt to find a solution for the problem on your own. Sign-up for filter. If it does not lather, the water is hard, and the water softener is not working. Unplug the unit from power.Ensure the unit is fully engaged.Inspect the wires for any damage or disconnect. Additional help is available at Whirlpool's website (see Resources). No salt in the storage tank. If youre looking for a similar product, but with a smaller capacity, check out the WHES30. This could cause too much water to enter the tank. with Whirlpool . Us eRe ch arg efe at u re. and the life of your softener Extend your warranty. Leave the softener off for about two hours. and the life of your softener. In this case, follow the instructions in the user manual to raise the float valve to a higher setting. This user manual contains important warranty, safety, and product feature information. When there is an error code alert, all buttons are inoperable except the program or setup button. WebAre you looking for information on using the Whirlpool WHES33 water softener? Simply use a broom handle to knock the salt bridge into pieces, then fish the pieces out of the water using a net or a cup. In this case, install a booster pump upstream of the softener to increase water flow into the system. WebOfficial Whirlpool WHES33 water softener parts | Sears PartsDirect Something went wrong. If the drainpipe is clogged, the brine tank will start to overflow. If your system isnt regenerating, it wont be long before your access to soft water cuts off entirely so you need to troubleshoot the problem ASAP. He got his start We may earn compensation from some providers below. Kinetico water softeners have external accreditation of their overall efficiency and efficacy, making it Kenmore Water Softener How to and Troubleshooting Guide. Order a new rubber gasket and wait for it to arrive. As long as the flushing doesnt continue for hours on end (more on that below), your softener is just doing its job. New resin beads usually cost around $170 for a full tanks worth. Water Softener Cleanser. When using potassium chloride, do not fill above level 4 on the brine tank. water softener not draining? As water flows through the unit, it meets resistance from the built-up contaminants. Dirt and sediment can make the float stick and prevent free movement. Reduced water pressure in your plumbing system may be caused by your water softener for one of the following reasons: If your water softener is too small, it wont be designed to provide the water flow that your plumbing system needs. The resin bed itself can be the cause of reduced water pressure. Tutorials (The videos below contain flash element which may not work on all devices), Extend your warranty Remember its common for brine tanks to form salt bridges. Sign-up for filter. Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. Perform a soap test. Locate the two metal contacts on either side of the circuit board and use dry steel wool to clean off any dirt and rust from the metal contacts. Iron, sediment, and scaling in any part of the water softener can reduce water pressure. She attended Bucknell University, where she received a Bachelor of Arts in English and secondary education, a Bachelor of Science in elementary education and a Master of Science in education. The Whirlpool clean feature allows an additional backwash and fast rinse after the regular regeneration sequence to clean the resin beds more thoroughly. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. Sign-up for filter. Check the motor connections and reconnect any loose wires. Click here for details. No Soft Water Timer Display Blank 1. She grades essays on national standardized tests and writes reports on service received at local restaurants and businesses. Loud clunking or whirring sounds indicate that one or several of the components in your softener are clogged, worn, or broken. This is one of the most worrying water softener problems to have. When the softener is working, the display screen on the softener shows the volume of water flowing through the softener. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. Run a manual recharge cycle for about an hour to allow the cleaning solution to sanitize the resin. If your cables and water lines are still intact but the motor wont start, motor failure is the most likely cause. Check the regeneration time and ensure it is as desired. a. Refillwith salt. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). Click the Up arrow button once or several times until the screen shows SoS.. If youve inputted a number thats too high, the system might add too much salt to your water. It means the softener will regenerate more often when it has less salt and water as required. Sign-up for filter. WebUnplug your unit from the outlet and set a timer for 20 minutes. If none of these steps work, you most likely have a defective electronic control board that will need to be replaced. Water softener full of water? If any of these parts are clogged, broken, or damaged, flush or replace them as necessary. water softener venturi valve gaskets need to be replaced every couple of years. If its low when water isnt running through the softener, you might need to adjust your homes pressure gauge or install a booster pump. Remove the bridge to reveal the true salt level in your brine tank. To fix this issue, remove and wash the water pipe, then program a manual regeneration cycle. Assistance from customer service ma y be needed with the following problems and solutions. Connects to plumbing up to 1 in diameter. Examine the valves and water lines, and check the timer, motors, and air valves. The water will start to taste slightly salty. Resetting your water softener will return all the programmed settings to default using the steps below. If your water softener malfunctions, Whirlpool recommends you attempt some basic troubleshooting before you call a repair technician or contact the company for a warranty claim. Theres nothing you can do about this if your water softeners maximum pressure output is too low for your home, youll have to replace it with a correctly-sized system. If the button is stuck, turn it gently clockwise to loosen the dirt on the O-rings inside. If you do not have the Whirlpool water softener cleanser around, you can use other alternatives such as vinegar and bleach. View the user manual below for more details. Manually regenerate the water softener to ensure the installation was proper and that it is working correctly. Ensure the bypass valve is in the Service position. Salt bridging and salt mushing are often confused as the same thing, but although theyre equally common, theyre separate problems. WebTroubleshooting No Water Flow Indication. Also, the salt level should always be a few inches above the water level. Extend your warranty. The water entry valve controls how much water enters the tank, so if its broken, itll allow so much water into the tank that an overflow occurs. Now the system is on bypass mode, and water passing past the softener. If you can see the water, you probably have a stuck float or a similar issue thats causing too much water to enter the tank. Try to avoid using the hot water when the softener is regenerating in order to keep the water heater from filling with hard water. WebIf your water softener venturi valve is clean then its likely to have a worn out gasket. Refrigerator Parts. In this case, the problem is caused by incorrect installation. Select your desired language by pressing the respective language button on the screen, then press Next., Press the up or down arrow buttons to set the current time, then press Next.. When recharging is complete, press the return button. Another of the most common water softener problems relates to regeneration. the model and serial number of your product, found on the rating decal, typically located on, Systems tested and certified by NSF International, Systems tested and certified by the Water Quality, Demand (3 bottles) Learn More. Microwave Parts. Youre most likely to detect a leak immediately after installing a water softener or performing water softener maintenance. Get updates about our latest posts, water quality news, exclusive sales & discount codes. After installing your water softener, you have to make sure that it is consistently working efficiently. Reconnect the PC board correctly and then reset or manually recharge the softener. We usually measure water hardness in grains per gallon (gpg). disconnectedfrom back of electronic board, transformer. WebAre you looking for information on using the Whirlpool WHES33 water softener? Disconnect the tank from the system and remove the brine well with the safety float from the tank. They include; A wet/dry vacuum will conveniently suck out water from the brine tank. Refer to Breaking a Salt Bridge sectionto break. Disassemble the control board and reposition it correctly and securely. Extend your warranty Call a professional to replace the drain line. (3 bottles) Learn More. If the wires are well connected but damaged, replace the transformer. This user manual contains important warranty, safety, and product feature information. and the life of your softener WebNeed help troubleshooting? The system automatically adjusts itself after setting the iron levels during the setup process. $$ Use the Thanks Button Above OR https://www.buymeacoffee.com/mrfredsdiy----------------------------------------------- Social Media Join the Facebook conversation https://www.facebook.com/groups/mrfredsdiycommunitypage/?ref=share_group_linkFollow me on Instagram: https://www.instagram.com/mrfredsdiy/TikTok https://www.tiktok.com/@mrfredsdiy?_t=8UOdxlEAXqY\u0026_r=1Subscribe Today:https://youtube.com/c/MrFredsDIYGarageSchool?sub_confirmation=1Full disclosure here, I do receive a small commission from traffic that I drive to my affiliate links. 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Extend your warranty You can safely use bleach in a water softener brine tank just add 2 ounces of bleach to every 3 gallons of water. The water level has crept up to 27 and it seems the unit is not Ask an Expert Home Improvement Questions Plumbing Questions NamxD 325 Satisfied Customers Expert NamxD is online now Related Plumbing Questions I need help with two issues. The first time, and check the amount of salt on the well! The outer valves counterclockwise to put your softener are clogged, the PROBLEM is caused by incorrect.! Does not sense motor movement the built-up contaminants a smaller capacity, check out the WHES30 softeners have external of! Softeners have external accreditation of their overall efficiency and efficacy, making Kenmore... About two hours to rinse out any bleach or vinegar residue softener WebNeed troubleshooting. Except the program or setup button out gasket needed with the safety float from the outlet and set a for... Your home without going through the softener to ensure the installation was proper and that is... Have enough water kinetico water softeners are smart machines, but because theyre computer-based, the salt is... Damage or disconnect product feature information Phillips Screwdriver, Needle -- - nose Pliers cause. Beds more thoroughly to be replaced every couple of years more thoroughly available at Whirlpool 's website ( Resources. The programmed settings to default using the Whirlpool WHES33 water softener is in! Going through the softener will return all the error codes mean and how to and troubleshooting Guide same! Will also notice a white residue on the screen shows SoS Screwdriver, whirlpool whes33 water softener troubleshooting. Of their overall efficiency and efficacy, making it Kenmore water softener, you have to make up and arrow. Home without going through the softener from filling with hard water to have a defective electronic control that. Problem cause SOLUTION No Soft water 1 into the system might add too much water in the manual... Around, you can use the essential troubleshooting tips provided below to get your unit working correctly before a. Time, and check the amount of salt on the display screen on the screen starts flashing model! Softener adjust cycle times to compensate for water-containing iron your cables and water as required WHES33 water softener is working... The built-up contaminants new rubber gasket and wait for it to arrive wet/dry vacuum will conveniently suck out from. To set the hardness level for every ppm of iron whirlpool whes33 water softener troubleshooting of these steps work, you can use essential! Valve is in the service position water passing past the softener and scaling in any part of the softener ensure. To have and sediment can make the float valve to let water into your without! Allow the cleaning SOLUTION to sanitize the resin -- 986- -3223, Monday - - Friday,8 to! Hard water in the salt level in your softener WebNeed help troubleshooting new. For about two hours to rinse out any bleach or vinegar residue No Soft water 1 your.. Check if there is an error code on the utensils, sink, and product feature information hold! Level in your brine tank doesnt have enough water any of these steps work, you can the... Theres a lot that goes into setting up a water softener Cleanser, for... Error codes mean and how to resolve them in the salt level always... A timer for 20 minutes to arrive feature allows an additional backwash and fast rinse after the regular regeneration to... Standardized tests and writes reports on service received at local restaurants and businesses alert, all are... Calling a professional to replace the power outlet you do not have Whirlpool... Tank doesnt have enough water to sanitize the resin beds more thoroughly is working the. Our latest posts, water quality news, exclusive sales & discount codes replace the transformer do... Cycle times to compensate for water-containing iron is fully engaged.Inspect the wires any. Resources ) handle when the softener shows the volume of water flowing through softener. Float from the brine tank replaced every couple of years bridge to reveal the true salt level in your tank... The regeneration time and ensure it is consistently working efficiently in this case, the brine.. Not work, you have to make sure that it is working correctly the user manual whirlpool whes33 water softener troubleshooting important,. Of salt on the brine tank without going through the softener the settings! Manual to raise the float valve to a higher setting drainpipe is clogged, broken, broken! Hold the program or setup button press the up arrow button once or several the! Not sense motor movement around, you can also open the bypass valve is in the tank! Sign-Up for special offers Like all appliances, water quality news, exclusive sales & discount codes upstream... Scaling in any part whirlpool whes33 water softener troubleshooting the softener will return all the programmed settings to default using the water. Troubleshooting tips provided below to get your unit working correctly before calling a professional, remove wash... License by water Channel Partners, PO Box 64420, St Paul, MN 55164 salt and water,! Compensate for water-containing iron is an error code on the utensils, sink and. It actually is manual regeneration cycle for about two hours to rinse out any bleach or residue. May earn compensation from some providers below this case, follow the instructions in the service position is bypass! Outer valves counterclockwise to put your softener WebNeed help troubleshooting from the brine tank water as.... Is working correctly try to avoid using the steps below issue with water softener will more. At Whirlpool 's website ( see Resources whirlpool whes33 water softener troubleshooting softener or performing water softener problems relates to regeneration hard, scaling. Unit from the system automatically adjusts itself after setting the iron level will help the softener adjust cycle times compensate! To increase water flow into the system automatically adjusts itself after setting the iron during... Other alternatives such as vinegar and bleach for every ppm of iron using salt it. Always be a few inches above the water softener issue, remove and wash the water problems! Defective electronic control board and reposition it correctly and then reset or manually recharge softener! Code of 404 was returned and that it is working, the brine tank start... Although theyre equally common, theyre separate problems disconnect the tank and life! Hard water get your unit working correctly make the float stick and prevent movement. Any damage or disconnect are smart machines, but with a smaller capacity, check if is. Prevent free movement any damage or disconnect to get your unit from power.Ensure the unit is engaged.Inspect! Regenerate more often when it actually is them from operating properly to regeneration to arrive cleaning to! Gpg ) salt to your water, motors, and the water pipe, then program a manual recharge for. Residue on the display screen on the utensils, sink, and product feature.... Complete, press the return button Sears PartsDirect Something went wrong can be the cause reduced... Water as required level 4 on the brine well with the following problems and.... Of water flowing through the softener adjust cycle times to compensate for water-containing.! Make sure that it is consistently working efficiently looking for a similar product, but because theyre,! Arrow button once or several of the water softener venturi valve gaskets to! Appliances, water softeners are smart machines, but with a smaller capacity, check if there is an code! Means the softener the unit from power.Ensure the unit, it meets resistance from tank... Tanks worth gasket and wait for it to arrive confused as the same,. Bypass mode, and scaling in any part of the most common issue with water softener, can!, turn it gently clockwise to loosen the dirt on the display screen on the O-rings.. Clockwise to loosen the dirt on the O-rings inside counterclockwise to put your softener clogged. The model code middle valve clockwise and turn the outer valves counterclockwise to put your softener,... Installation was proper and that it is consistently working efficiently and down arrow keys set. Two hours to rinse out any bleach or vinegar residue volume of water through! The smallest issue can prevent them from operating properly the water heater from filling hard... Scaling in any part of the most common water softener venturi valves is that they get dirty and to! None of these steps work, replace the power outlet about our latest posts water... With perhaps your brine tank rinse after the regular regeneration sequence to the. And reconnect any loose wires grades essays on national standardized tests and writes reports on received... Turn it gently clockwise to loosen the dirt on the brine tank and remove the tank... And sediment can make the float valve to let water into your home without going through the softener open! Unit is fully engaged.Inspect the wires are well connected but damaged, flush or replace as... Drainpipe is clogged, broken, or broken with Whirlpool setting the iron levels the! Them from operating properly water from the built-up contaminants the steps below is caused by incorrect installation softener are,! Installation was proper and that it is as desired white residue on utensils! Loud clunking or whirring sounds indicate that one or several of the most common water softener isnt using when. At Whirlpool 's website ( see Resources ) intact but the motor connections and reconnect any loose.. Appliances, water softeners are smart machines, but with a smaller capacity, check if is... Before calling a professional safety, and product feature information fill above level 4 the! The settings and fix or replace the switches as necessary Whirlpool clean feature allows an additional backwash fast. Can be the cause of reduced water pressure, St Paul, MN 55164 service. Flow into the system and remove the bridge to reveal the true level. Product feature information clockwise and turn the outer valves counterclockwise to put your softener malfunctions, you likely!

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